Create experiences that matter
Customer churn rate is a critical metric that determines overall business success. Keeping customers is as important as acquiring new ones. In terms of investment costs, customer retention is far more efficient than customer acquisition. One of the best ways to keep customers is making use of the mobile channel as it is the only digital one to deliver relevant, real-time offers, coupons and rewards that that your customers can see and redeem instantly.
Engage with and reward your customers directly in your core mobile channel helping them to get the most out of your relationship thanks to our loyalty & rewards platform.
Features
Instant redemption
Use different reward redemption methods such as in-store and online, with generic and individual codes
Easy campaigning
Create and run campaigns using our simple self-serve business portal or our APIs
User centric UX
Provide location based sorting of offers and rewards, favorites list, redeemed rewards history...
Custom Audiences
Target users based on events, interests, segments or down to individuals in real time
Location based
Drive sales at the Point of Sale, send out relevant offers and rewards based on customers location using Geofences
Analytics & Insights
Gain valuable insights about campaign success, number of redemptions and quality of your offers
Trusted by top brands
Your added value
Reduce Churn
Increase your profitability by raising customer retention and improving the Net Promoter Score
Act globally
We operate worldwide, offer multi-language support, have numerous ongoing content partnerships, and our loyalty card catalogue includes 5.5k loyalty schemes
Build up
Integrate our GS1 standards compliant solution with your internal systems as well as with third-party platforms
Learn about how you can use our platform as a(n)
Retailer
Brand
MNO and ISP
Ready to increase customer retention?
Let's start a conversation!
mobile-pocket is a product of bluesource - mobile solutions gmbh
Business Campus One
Softwarepark 32
4232 Hagenberg i.M.
Austria